Refund policy

Returns & Refunds Policy

We want you to feel confident shopping with House Kit. If your item does not match the description provided on our website, we offer a 100% refund upon review.

How It Works

  1. Contact Us First
    If there’s an issue with your order, please reach out to us via our [Contact Page] within 7 days of receiving your item.

  2. Review Process
    We’ll assess your request based on:

    • Item condition

    • Evidence provided (e.g. photos or description mismatch)

    • Order details and timeline

  3. Refund Outcome
    If the item is confirmed to not fit the description, you’ll receive a full refund to your original payment method. No returns or restocking fees apply in this case.

Please Note:

  • We do not offer refunds for change of mind.

  • Refunds are only issued if there is a clear mismatch between what was advertised and what was received.

  • House Kit reserves the right to decline refund requests that fall outside of this policy.